Have you ever studied the characteristics of high-performance teams? In Wood Badge, and in many corporate teambuilding programs, you’ve learned about how groups of people interact. Most likely you remember the terms Forming, Storming, Norming and Performing, and when you hear those words you probably even visualize the four-square diagram sometimes used to illustrate the process. Well, in order to become a performing team, you need to get past the forming and storming to reach a phase of norming.
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